Customer Testimonials
Very prompt and proactive services. They offered a free car wash too. It was excellent services.
I had a scheduled Service appointment for my 2021, leased, Nissan Rogue Platinum, and was seen promptly by Debby, a very warm, friendly and courteous service rep. After about 20 (?) minutes, Bill entered the waiting room, and told me my oil change was completed along with installation of new windshield wipers. Neither Debby, nor Bill were pushy or impatient, and delivered what I asked for. I left very happy, and look forward to leasing another Nissan SUV very soon! Have a lovely, safe Thanksgiving!
I have been in alot of dealerships over the last two weeks but Sheridan Nissan was the best experience I have had! Bob Knowlton was excellent!!!
Yes I would say service was good I bought all my car from Sheridan Nissan
I went to Sherridan Nissan to trade in my lease because it was ending soon. I spoke with Mike the salesman who was extremely helpful on helping me get a brand new 2024 Nissan Pathfinder. Mike went above and beyond to assist me with financing the vehicle and even checked up on me after purchasing the vehicle. He was also very helpful with getting me set up with my Nissan connect so that I can auto start my vehicle when the weather changes if anybody is looking to get a new car go see Mike.
Bob knowlt and chase made my buying experience great! Quick service, knowledgeable and very informative! Will definitely recommend to everyone
Bill from Service provided excellent customer service, informing me of additional issues identified on my vehicle and the cost. The repairs were done promptly and they washed and vacuumed my vehicle.
Great Job. No issues and very polite attention to detail an love the valet ride.
It is rare to have a pleasant experience when you have to have your car repaired. I have had very unpleasant experiences at other dealerships but at Sheridan they seem to go out of the way to make sure that your car is repaired quickly and without a hassle.
Fast and friendly service!
I highly recommend Sheridan Ford. They picked up and delivered my car from my work with excellent same day service. They did not charge me for pick up and delivery! Also, my bill was $50 less than the estimate. These are kind, honest, hard working people. Give them a try!
I needed a vehicle bad. I went to Sheridan Nissan Newcastle and found exactly what I wanted/needed. Eddie was my sales guy and he helped me tremendously. He did all he could to get me into the car I wanted. He even put up with my bratty attitude and was pleasant and kind the entire time. I really appreciate him and the rest of the staff for working with me and my busy work schedule. They are the nicest . And I received a little coffee cup in the mail from them which made it that much special. Thank you ...
Timely & pleasant
Would tell a friend forsure!
We have bought 3 Pathfinder’s from Mike at this location and every time he has been able to deliver excellent service and been able to get us into one we wanted. If you need a car go to this location and ask for Mike he will take care of you. We also get our Pathfinder serviced here and the staff is amazing and helpful.
Quick and easy fix, excellent service and communications
Appreciate Sheridan Nissan’s professionalism and communication every step of the way in servicing my car
The workers at checkin were a little short when it came to information.
Very thorough diagnosis and explanation of issues. Polite staff They took good care of me and got me out in a reasonable time
Prompt, courteous service, friendly customer service staff.
My experiment Sheridan Nissan was AMAZING from first point of contact. My Service Rep Matthew was Great with keeping me updated on the service needed for my vehicle. I truly appreciate you. Thanks again.
I had an issue with my 2018 Nissan Rogue and Matt, Roy and I THINK her name is DEBRA at the checkout were ALL SO VERY NICE, PATIENT AND HELPFUL to me they got me and my Rogue back on the road despite a miscommunication between me and the service manager Matt regarding the price to repair my Rogue.... I HIGHLY RECOMMEND SHERIDAN NISSAN Roy,Matt, and Charlie the shuttle service guy he WAS EXTREMELY NICE...ETC...The entire SHERIDAN NISSAN FAMILY IN NEW CASTLE IS PHENOMENAL I truly LOVE AND APPRECIATE ALL OF THEM AT THIS LOCATION they ARE GREAT ...
Friendly staff and clean waiting area. Service is fast, too!
Beautiful and professional. Love Sheridan Nissan Service.
They got me in very quickly and provided prompt shuttle service! Roy kept me up to date and explained things thoroughly.
Good customer service
Sheridan Nissan in New Castle De is conveniently located. Their service dept has experienced technicians. Always courteous. Capable of identifying immediate problems and recommendations for potential future issues.
Looking for a car
Great service and friendly
Quick and accommodating appointment scheduling. Friendly staff
Victor Vile - Great guy and salesman. He is very knowledgeable and friendly. If you go to Sheridan Nissan ...See Victor!
Great service and knowledgeable staff. I will be going back ofvi have any problems in the future. Thanks!
The service is alway excellent and Matt is very knowledgeable and friendly!
In and out service was quick and pleasant always in and out great service
Bill was fantastic support for helping me negotiate the many different problems that needed to be fixed. He was very knowledgeable. And very helpful and flexible. When I came in to pick up my car he was busy on 2 phone working with other people and he also helped me. MutiTasking at its best. Thank you
Thank you Roy great service
A+
Everyone there was very friendly and courteous.
The staff is always friendly and super helpful. As a woman I have never felt taken advantage of at this dealership. From purchasing my car 8 years ago to now they have continued to provide exceptional service.
I had a wonderful experience at Sheridan getting my oil changed.
Valued my time. Thank you!!!
Customer Service is excellent. Service was great.
I had a standard oil charge. My service was quick and efficient. Service staff was friendly and facility clean.
My experience was absolutly great.
Matt the Advisor was receptive to my concerns and explained in detail the results. Very pleased with the visit.
I was service at Sheridan Nissan for a manufacturing software update on recently with no charge. The waiting time for.me was done within 1 hour. Excellent courtesy service very much customer focus.
Easy to book an appointment. My advisor, Michelle, was great - answered my questions and explained all the details of my service. Service was done quickly and as promised. The waiting room has a window into the shop bay - nicest shop I've ever seen: clean, well organized, and everyone was working fluidly with each other. Wish I could say same for office staff. My advisor was at lunch when I arrived, but another advisor got me & my vehicle checked in. I was made aware of the courtesy shuttle and signed up, being told shuttle driver would find ...
Great service! Timely, professional, and informed me what work I needed to get done next. Highly recommend!
Went on site for a recall and everything went smoothly
14 years and still a customer, thank for servicing my car.
They were very helpful and changed my battery. The people who work there were very friendly and helpful.
I have always had EXCELLENT service from Sheridan Nissan. I have found, from the receptionist, to the service and sales staff, that they always go “the extra mile” to make the customers’ experience a good one.
Everyone is professional, friendly and usually gets you out in less time than projected. I would recommend them.
My first time there was awesome. Everyone was courteous and professional. Arrived on time for my appointment and they were ready for me. My car looked brand new after a good car wash. Thank you.
Excellent dealership Matt and his team got my vehicle in and worked on in timely manner.
Great working with Mike on the purchase of my Nissan, have purchased several vehicles from this dealership now and will continue to do so.
I’ve been taking my Nissan Quest for service there for over 10 years. The staff is nice and friendly, and they’ve taken great care of my van! ☺️
Great Customer service. Had my car towed here after breaking down in Wilmington Del over a weekend. Called me first thing Monday morning to obtain details of the problem. Bill kept me updated on progress throughout. I was able to return on Tuesday evening to a road ready vehicle. Thanks
Roy Cobble; very informative. Offers recommendations without the hard sell. Took advantage of radiator flush that he suggested.
Great Experience!
If you live in the Delmarva area and want a Nissan, go here and ask for Mike Bellina. There’s a reason we drive 90 miles to buy from him - outstanding customer service. He, and Chase Bragg in finance, somehow manage to make a long and tedious process enjoyable.
Michelle is very hopeful and I really loved her hair and the staff was amazing and tell me what was wrong with my car
Prompt and efficient service
I have been happy with both the sales and service personnel at Sheridan Nissan. They have been responsive and considerate.
Matt had my best interest at heart. He was very respectful and knowledgeable.
Michelle was awesome! She patiently explained things to me and made sure I understood. I received excellent service. Charlie the shuttle driver was nice as well.
Representative Matt was super helpful!! I was worried about my brakes, but they checked it out relatively fast gave me a concise answer of what was happening and sent me on my way less than probably an hour or so. I must say the waiting area is clean and all the staff was helpful and friendly 10 out of 10.
The service department was very polite and understanding of what your issue was. They know what to do & fix your vehicle the right ✅️ way